Limited time offer, free shipping on all orders over $398 via UPS ground in the lower 48 states. Limited time offer, we pay the sales tax on all orders!
Questions? Call 707-998-0135 or email info@AirKayaks.com.
Shipping: Typically most products are in-stock, with items shipped within 1 business day. We ship worldwide.
Shipping Costs: To ascertain shipping costs and options, simply place items in the shopping cart and then select the Estimate Shipping button. Enter shipping details and you will see a list of shipping options and prices. You can add/subtract items and recalculate.
Domestic U.S. Shipping: Shipping is normally via UPS Ground Insured within the lower 48 states, and via USPS to Hawaii, Alaska, Puerto Rico, protectorates and APO/FPO addresses. To ascertain shipping costs, simply place items in the shopping cart and then select the Estimate Shipping button. Enter shipping details and you will see a list of shipping options and prices. You can add/subtract items and recalculate. Limited time offer, free shipping on all orders over $398 via UPS ground in the lower 48 states.
See the UPS ground shipping map for typical transit times.
International Shipping: We have many International customers, and ship via the United States Postal System (USPS) or United Parcel Service (UPS). For more info on shipping times and costs, currency, customs, etc, see our section on International Orders.
Payment and Orders: We accept Mastercard, Visa, Discover, PayPal and wire transfers. We accept orders via the AirKayaks website, our eBay store, phone call, email and fax. To order on the AirKayaks website, simply place your items in the shopping cart and proceed to checkout. You may also order directly by calling (707) 998-0135, fax (707) 998-2180 or email firstname.lastname@example.org. We also maintain an eBay store, Discount Kayaks at http://www.stores.ebay.com/discountkayaks
Sales Tax: Shipments made within California are subject to 8.25% California State Tax. Limited time offer, we pay the sales tax!
Returns and Defective Merchandise: While it rarely happens, if you receive merchandise that is defective, please contact us via email or by calling 707-998-0135. If contacting via email, it is helpful to send a photo of the problem along with your name, phone number and shipping information.
Non-defective returns are accepted within 14 days with a 15% restocking charge - buyer is responsible for return shipping costs. Refunds will be based on the purchase price less shipping. Please contact us beforehand, as unsolicited returns will not be accepted.
Returned products purchased during a "Limited Time Free Shipping Special" will also be subject to actual shipping charges - refunds will be made on the purchase price, less actual shipping charges and the 15% restocking fee.